Research2026
Thimble BOP: Broker Research Study
Evaluating product-market fit for a Business Owner's Policy through mixed-methods research.
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Work
Research that changed a roadmap, and design that held up after launch.
Two case studies for now. Thimble BOP is the research piece — survey and interview work with brokers on why quotes were not binding. First Connect is a design engagement: a shipped Quote API redesign.